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Help Articles
Separate 2.4GHz & 5GHz Instructions
Learn how to split your routers 2.4GHz and 5GHz Wi-Fi bands into seperate network names, so you can choose which one your device connects too.
Set up your On-the-Go portable Wi-Fi router
Find your Wi-Fi details, connect a device, charge the router and understand its status lights.
Get back online if your internet stops working
Follow these checks for power, Wi-Fi and network signal if your internet stops working.
Set up your eero
Add your eero to improve Wi-Fi coverage around your home.
On-the-go
Get help setting up and using your On-the-go broadband, including your router, connection and Wi-Fi.
Everyday Broadband
Find helpful guides for setting up, managing and troubleshooting your Everyday Broadband connection.
Everyday Broadband+
Get support with your Everyday Broadband+ service, from setup and connection to troubleshooting common issues.
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